Inbound Customer Service Advisor

Location: Liverpool, Merseyside
Job Type: Temporary
Salary: Up to £9.14 per hour
Reference: BBBH5179_1637342645
gap technical is committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

Inbound Customer Service Advisor

£9.14 per hour

Liverpool

Days Only (Mon-Fri) / 1 in 3 Saturdays

gap technical are proud to be representing this Global Consumer Products manufacturer in their search for an Inbound Customer Service Advisor to work at their facility based near Liverpool

Performance Objectives

  • Inbound customer service calls regarding a range of products
  • Queries regarding faults or damage
  • Booking appointments
  • Processing orders
  • Updating customer details or changing delivery details
  • Collaborating with relevant departments to resolve customer queries or product faults
  • Advertising products/services on offer.

Person Specification

  • To be successful in the role of Inbound Call Centre Advisor the following skills are essential;
  • Previous customer service experience (customer services any sector) Minimum 12 months
  • Passion for customer service
  • Excellent timekeeper
  • Experience with cross-selling and up-selling would be advantageous but no essential
  • Full training on the company's products and systems will be provided for every Inbound Call Centre Advisor.

Apply

Please send your CV and call Rebecca at gap technical on 01925 406 525

If you have any questions or are interested in any other opportunities we may have, please do not hesitate to contact on 01925 406 525

This vacancy is being advertised on behalf of gap technical who are operating as an employment business.

gap technical are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.

Closing Date: 18/12/2021

"By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy.